Refund Policy

RETURNS

Due to shipping complexities, we do not accept returns. However, if you are unsatisfied with your order, you may qualify for a refund. See below for our refund policy. For questions about your order and potential refunds, please contact us at contact@strapsandco.com.

REFUNDS

Unfortunately, we do not accept returns. However, if your products arrive damaged or incorrect, we can issue a refund within 14 days of delivery. If this is the case, please email us at contact@strapsandco.com with pictures of your order, and we will process your full refund. Please allow 3-10 business days for the refunds to be processed.

ORDER CANCELLATION

If you’d like to cancel your order, you can do so within 24 hours of placing your order. To request for a cancellation, please email us at contact@strapsandco.com with the subject line "Cancel Order: <Order Number>".

While the above policies do apply, if for any reason you are not satisfied with your order, please reach out to use at contact@strapsandco.com and we will do everything we can to make you satisfied!