Frequently Asked Questions


HOW DO I CONTACT YOU?

The best contact information is at contact@strapsandco.com.

HOW CAN I TRACK MY PURCHASE?

Straps usually ship within 48 hours of being placed. Once your purchase has been shipped, you will receive an email with a link to track your shipment.

CAN I RETURN MY STRAP?

In the circumstance you are not satisfied with your strap, please email us at contact@strapsandco.com and we will do everything possible to make it right. Due to shipping complexities, we do not accept returns.

IS THE PAYMENT PROCESS TRUSTWORTHY?

We accept payment by credit card via the strongest financial encryption technology on the market, as well as via PayPal.

HOW DO I INSTALL MY WATCH STRAP IN MY APPLE WATCH?

Installing your Straps & Co watch strap in your Apple Watch is a seamless experience. Check out the video below to get a better idea of just how easy it is:

HOW DO I ADJUST MY WATCH STRAP SIZE?

Your Straps & Co. watch strap can be easily adjusted to fit your wrist size.  Watches with links can be shortened or lengthened using a readily available watch adjustment tool: